Frequently Asked Questions
Find answers to the most common questions about shopping with Unerue. We specialize in modern women’s fashion including Activewear, Outerwear, Denim, Tops, Bottoms, and Sets designed to bring confidence, comfort, and everyday style to your wardrobe.
Products & Sizing
How do I choose the correct size?
Every product page includes a detailed size guide.
We recommend comparing your measurements with our sizing chart
before placing an order to ensure the best fit.
Are the product images accurate?
We strive to display all Activewear, Outerwear, Denim, Tops, Bottoms, and Sets as accurately
as possible. Slight variations in color may occur depending on
monitor settings and lighting conditions.
What materials are used in your clothing?
Our collections feature carefully selected fabrics chosen for
comfort, durability, and style. Material information is provided
on each individual product page.
Orders & Payments
What payment methods do you accept?
We accept PayPal, Venmo, and other secure payment methods available during checkout.
When will my payment be charged?
Payment is processed immediately after your order
has been successfully submitted and confirmed.
Can I change or cancel my order?
Orders may be modified or canceled only before they enter
processing. Please contact our support team as soon as possible.
Shipping & Delivery
How long does shipping take?
Orders are typically handled within 1–2 business days. Transit time is usually 2–6 business days depending on destination and carrier.
Will I receive tracking information?
Yes. Once your order ships, a tracking number
will be sent to your email address.
Can shipping delays occur?
Delivery delays may occasionally occur due to severe weather,
holidays, transportation disruptions, or carrier-related issues.
Returns & Refunds
What is your return policy?
Eligible items may be returned within 30 days of delivery according to our
Return & Refund Policy. Items must be unworn, unwashed, unused, and undamaged.
View Return & Refund Policy
View Return & Refund Policy
How are refunds issued?
Approved refunds are issued to the original payment method used
during purchase within 7 days after approval. Processing times may vary by provider.
Care & Style Tips
How should I care for my Unerue pieces?
Always follow the care instructions on the garment label. Most items benefit from gentle washing,
avoiding high heat, and air drying when possible to help maintain shape, color, and fabric quality.
Can I mix and match different categories?
Yes. Our Activewear, Outerwear, Denim, Tops, Bottoms, and Sets are designed to coordinate easily.
You can create versatile outfits by mixing pieces across categories for both everyday wear and active looks.